Your Classic Car Parts Headquarters
Unless otherwise stated on a specific product page, all items sold on Ecklers.com will be covered by a limited warranty ensuring the product is free from material defects in workmanship or materials, under normal use and conditions, for a period of 30 days from the original purchase date. Ecklers.com makes no other warranties, of any kind whatsoever, whether express, implied, oral, or written.
Q: Who do I contact with questions about the protection plan, or to place a claim?
A: Please call us at 844-870-4881 with any questions, issues or claims you need to make on your protection plan.
Q: Do I need to return the item that my protection plan covers?
A: If using the protection plan, no, you do not need to return the item.
Q: If I use my protection plan to have my item replaced, can I get another protection plan on the replacement item that I receive?
A: No, you cannot get a protection plan on a replacement item.
Q: Can I use my protection plan to get a refund on the item, instead of a replacement?
A: No, the protection plan covers a replacement only. You cannot get a refund.
Q: What if the item my protection plan covers is discontinued or otherwise no longer offered by Eckler's?
A: We can assist in choosing another item that is of equal value to the purchase price of the item that was previously ordered that your protection plan covers.
Q: Is the protection plan refundable?
A: Once you purchase the protection plan, and if you decide to return the item and there is nothing wrong with it, you will not receive the cost of the protection plan back.
Q: Could I use my protection plan towards another item of equal or lesser value?
A: No. Your protection plan only covers the exact part you purchased.
Any questions about the specifics of the definitions or information, please see our Protection Plan page.
Coverage on Day 1
Protection Plan. Eckler's/Turn5 Inc. is proud to offer an optional 1, 2 or 3 year protection plan to our customers that purchase an eligible product. The program administrator will replace the cost of the covered part of a period of 1, 2 or 3 years starting from the date of purchase.
Coverage. A Covered Part has failed when it can no longer perform the function for which it was originally designed solely because of its condition and not because of the action or inaction of any non-covered parts. The benefits available under this Protection Plan are strictly provided to you for the replacement of the Covered Part(s) which fails due to a defect.
Notification Sent Via Email. You will receive notification of your enrollment in the Protection Plan program via email within 24 hours of placing your order. Please save this email for possible future reference.
No Deductibles Required. There are no deductibles required for use of this Protection Plan. If your covered part fails within the Protection Plan time frame, simply call the program administrator at 1-844-870-4881 for instructions before any repairs or replacements have begun. Additional contact details and instructions will be included in your confirmation email.